We have an enormous customer list ranging from some of the country’s best known brands all the way down to small offices. We devote ourselves to providing services which meet the highest standards of quality, professionalism, customer service, presentation and accuracy.
We currently have a customer satisfaction rating of 98% which we are very proud of.
Revive IT does the following in relation to customer satisfaction:
- We make it as easy as possible to get in touch with us via email / telephone / video conferencing / online messaging – Whatever the circumstances, we’ll be happy to help without any time delays
- We recognise that ensuring all our customers are left exceptionally pleased is an extremely important requirement of our services
- All our employees are well trained in customer services and what is expected of them. In addition they are well motivated to satisfy all customer requirements
- In the unlikely event that you have a problem, we will do our utmost to resolve it even if it means us losing money on the transaction
- All customers are made aware of the feedback / complaints procedure
- Our customer satisfaction system is audited through our ISO 9001 UKAS accreditation
- We take on board both positive and negative feedback
- If you require any references for similar work undertaken for similar sized clients, we’ll be happy to provide them